Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions

 

 

Shipping & Delivery
We ship First Class for orders under $150 with delivery confirmation through the US Post Office.
Shipments over $150 are shipped via Priority Mail with delivery confirmation through the US Post Office.
< $150.00 = $3.85
$151.00 - $349.00 = $6.50
$350.00 - $499.00 = $8.50
$500.00+ = $12.50
Orders are generally shipped within 24 - 48 hours.
We do not ship outside of the United States.
Privacy & Security
Small and Beautiful Beads respects your privacy. We do not retain any credit card, bank account or similar information.  Your email, which you provide us with, will not be used for anything other than contacting you about your order(s), return or inquiry. We will not sell, lend or in any way give out your email or other personal information..
Returns & Replacements
Small and Beautiful Beads is committed to satisfied customers.  If you are not happy with your purchase, please return your items (in its original, unaltered condition) within 14 days of purchase. Contact Small and Beautiful Beads for our return address.  Your return, minus shipping, will be credited to your account within 48 hours of receipt of
your item(s). If the problem is due to our error, there will be no additional shipping and handling fees..
Ordering
Visa, Mastercard, Paypal and google Checkout (with PayPal and Google Checkout; Discover and American Express are accepted).
If you do not want to use the online ordering please contact us via phone to order at 888-873-3906
Payment, Pricing & Promotions
Small and Beautiful Beads offers volume discounting. A business license is not required to qualify for volume discounts. If you have a business/resale license, I will need a copy if you do not want to pay the sales tax.
$250.00 in retail Kazuri bead sales =30% off
$1000.00 in retail Kazuri bead sales = 50% off
***The volume discount applies to the Kazuri beads only.
     All other items are sold as marked.